Delivery and Shipping

We are using two different delivery companies to ship our orders.

We offer free delivery for orders over £20. For orders under £20 we have a £3.95 charge. These orders are our Standard delivery options, shipped with Hermes UK and take 3-5 days to arrive to UK Mainland addresses.

We also offer Express delivery with DPD for £8.50 which take 1-2 days to arrive to UK Mainland addresses.

We are always re-evaluating our shipping and costs so that we are choosing the most sustainable options that are affordable and avoids us having to increase our product prices.

Please note we only deliver to the UK at the moment.

The packaging we use

All our packaging is plastic-free.

We use three different sizes of cardboard boxes depending on what products have been ordered and the quantity of those products. This means that the boxes do not weigh more than needed, reducing the carbon footprint of the delivery.

Our cardboard boxes are made from 70% recycled and 30% FSC materials. We use paper tape to seal the boxes.

Rolled sheets of wrapping paper is the bulkiest product and this is shipped in our largest box which is 55cm long, 25cm wide and 7cm high.

Our folded sheets of wrapping paper is shipped in two smaller boxes, a flat box for smaller quantities, which is 34cm long, 25cm wide and 2cm high and a deeper box which is 33cm long, 25cm wide and 7cm high.

We use paper stuffing (which is reused from deliveries we've received) if stuffing is needed. We put our tags and twine in compostable film bags made from EN 13142 film, which is made out of vegetable starch, to keep them safe in transit.

The packaging we use

Sorry, we don't ship direct to consumers outside the UK at the moment because of the carbon footprint impact. But we are looking for ways to make our gift wrap available internationally so we are shipping to retailers (they can get in touch via our wholesale page) and we are looking for greener ways to fulfill international orders.